FREQUENTLY ASKED QUESTIONS

Over 40 Years Of Expert Flooring Designs & Installations

What should I do to prepare my house for flooring installation?

Clean up as much as possible. Remove small objects, including toys, pictures, etc. from the floor and remove items from the surface of your furniture. We will handle moving the furniture.

What You Should Know Prior to Installation

How soon should I expect an estimate after speaking with a salesperson?

After you have chosen your flooring selections and we have come to your home for a free in-home measure, expect to receive an estimate from us within 1-2 days. Depending on how large the flooring job is, your estimate may take a little longer. Ask your sales person for an exact time of when to expect your proposal.

Can I just buy material and install myself?

Absolutely. WE love that we can offer a full-service solution for our customers, but understand that some people prefer to do the work themselves.

Can I get a larger carpet sample than what you have in the showroom?

We can almost always get larger samples for you at no cost to you. Just ask your sales person and they will be able to help!

Do you carry carpets and hard surface in stock?

We have a large selection of samples in our showroom. We do not stock everything, but we do stock some popular items.

Do you carry COREtec?

Yes! We are a White Glove COREtec dealer which means we are able to provide an elevated floor buying experience with exclusive benefits and special touches.

Can I buy hardwood floors unfinished?

A lot of what you will find in our showroom is finished hardwood, hardwood, we can install unfinished hardwood to match something existing in your home or to give you a custom floor. Talk to your sales person about our unfinished hardwood.

Do you carry specialty/hard-to-find color tile?

Yes! There’s nothing we don’t carry or can’t find for you.

Do you carry area rugs?

While we do not carry area rugs, we can custom make any of our carpets into an are rug for you.

Is there a charge for estimates?

No! All of our estimates are free!

Will you bring samples to my house?

We can bring samples to your house to get you started on the decision on the decision-making process, but we encourage you to visit one of our showrooms to see our wide selection we have to offer.

How long can I keep samples?

1 week

Can I just buy a few items?

All of our products are special order and must be purchased by the box or carton

How far are you scheduling out for installation?

It varies with the season. Please call your salesperson to get an accurate timing on our current schedule.

I am building a new house. Do you work with builders?

Yes! Because of the detail involved in building a new home, we recommend you set up an in-store appointment.

Do you sell transition pieces?

Yes, we have a few in stock and some need to be ordered.

Popular Brands We Carry

schedule a free in home measurement

We offer the most experienced staff in the Triangle as well as a newly renovated 6000 sq.ft Showroom.

Frazee Carpet & Flooring
4.4
Based on 41 reviews
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matthew trimmer
matthew trimmer
20:49 14 May 20
More than fair, good carpet matching, quick install. Would use again!
Van Groce
Van Groce
00:48 17 Mar 20
We buy lots of flooring from Frazee for our business. They do a great job for us
Pam Campa
Pam Campa
17:51 16 Nov 19
Nice and extensive selection of flooring, wall and countertop options. You can even check out samples to see how it... will look in your house!read more
Chad Wesson
Chad Wesson
02:01 12 Nov 19
If you need some new carpet or hardwood floors refinished, you need to stop by Frazee Carpet & Flooring. Damon,... Paulette, and Jason were awesome to work with. While preparing to sell our house we had the existing hardwood floors refinished and all the carpets replaced. The hardwoods looked better than new and the carpet exceeded our expectations.read more
frank meunier
frank meunier
13:27 27 Sep 19
Recently decided to replace the carpet in one bedroom at my house. Unsure where to start, I went to Lowe's. Needless to... say, it was not a success at all. They wanted almost 1.5K for an 11x12 room with a 3x6 closet. Told me it was 228sqft!!! I guess we didn't learn math the same way. Then I remembered driving by Frazee Carpet & Flooring once in a while and decided to go check it out. What a delightful experience! First, they have lots of choice on the floor, and the sales rep (Jason I believe) was incredibly attentive to my questions. He understood what I was looking for without trying to steer me to spend more than I wanted to. Next was the scheduling, I wasn't very flexible at the time and they accommodated my schedule without any issue. the crew showed up 15min early (how awesome is that?!) and performed an outstanding job! I couldn't move the loft bed out of the room and worked around it with great professionalism. When they left, I felt like I was in a new house! Clean, polite, efficient and respectful of everything throughout the process. Let's not forget that they were also very competitive by charging me just 1K for a high end product! Gice yourself a favor, and give your business to these guys if you want a hassle free carpet project done. thank you very much Frazee Carpet! Frenchie. I would recommend them to anyone in need of quality work for sure!read more
Thomas R
Thomas R
00:03 25 Sep 19
Bought some Cortec here to install myself. The salesperson was helpful and the price was great!
Brian Wall
Brian Wall
15:22 26 Aug 19
The number of options for flooring is great. The service is very good and their prices are competitive. Subcontractor... installers were diligent, thorough and detail oriented.read more
Doug Clark
Doug Clark
12:49 09 Jul 19
The selection and service and installation, and friendly staff, are top notch
Frank Northcutt
Frank Northcutt
15:21 07 Mar 19
We had all three floors of our house completely redone by Frazee, and couldn't have been happier with our experience,... or the results. Jason was great to work with, helping us select carpeting and LVP flooring, and coordinating the work. The installation crews were neat and efficient, and did a great job. We would highly recommend them.read more
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